Check-in starts at 3:00pm. Please check-out by 11:00am.

If you expect to arrive after midnight, please let us know in advance.
Note that we will cancel reservations without such prior announcement.

Our hotel has a pre-paid policy.
We ask our guests to pay for accommodation according to the number of nights you will be staying at the time of check-in.
If you elect to stay beyond your reservation, please pay for each night's accommodation daily.
A receipt will be given to you at the time of check-in.

Yes. credit cards, prepaid IC cards and QR code payment for public transportation in the lists below are accepted.
* Credit Cards …… VISA(Mastercard)/JCB(American Express)/MUFG Card/UC/DC/NICOS/Rakuten Card/SAISON/AEON/Epos/Union Pay
* Prepaid IC cards for public transportation …… Suica, PASMO, and SUGOCA, etc.
* QR code payment……Alipay / Wechat Pay / PayPay / au PAY / d payment / LINE Pay

Yes. We accept your advance payment through the following methods.
*Payment by bank transfer
*Direct payment by visiting our hotel in advance

If you want to pay for your accommodation in advance, please call the front desk and let us know the details such as when and how.
Without advance payment, guests must pay the accommodation bill on arrival.

We accept reservations 1 years before your stay through the internet or telephone.
If you wish to stay longer than the predetermined plans on our website, or if you make a reservation earlier than 8 months before, please call us by telephone or Email.

Yes. You can make a reservation through the internet or by telephone.
Please confirm the availability on the day through the internet or telephone as there may be cases of no vacancy.

Our hotel has no guest rooms where smoking is allowed.
If you wish to smoke, please use the smoking booths on the 18th and 19th floors.

You can share a bed with a child under 6 years of age without any charge.
Please request that in advance or at the front desk when you check in.

Additionally, when there are three or more individuals, including children aged 7 to 12, the number of beds serves as the upper limit.
Children aged 7 to 12 can stay for free when sharing a bed.

[This policy applies to both double rooms and twin rooms.]
1 adult a 7-year-old child → considered as 2 adults
2 adults a 7-year-old child → considered as 2 adults and 1 child sharing the bed.

＊Please note that some plans do not allow sharing a bed with a child.
＊Please note that the breakfast fee for children will be charged separately.

It may be possible to help guests hold a surprise event depending on the circumstances.
Please contact us by telephone or through the website.

Yes. English speaking staff are available.
*Please note that they are working in shifts and may not always be available.

Cancellation fees will be charged as follows.
2 to 3 days before your scheduled arrival, 20% of the room rate; 1 day before, 50%; cancellation on your scheduled arrival day, 80%; and no-show, 100%.

*Note that our cancellation policy may vary depending on the accommodation plan.
*For groups of more than 8 rooms, please contact the hotel directly for more information as cancellation rates may differ.

In the case of early check-in:
Generally, guests can check in from 15:00. Depending on the room availability, you may be able to enter your room a bit earlier than 15:00. If you request early check-in time, you need to pay an extra charge. (You should reserve the early check-in time at least one day before your arrival.) Please note that we cannot accept some requests depending on the availability of rooms.

In the case of late check-out:
Guests must pay an extra charge for late check-out. We may accept some requests depending on the booking of rooms.

Guests who are JR HOTELS MEMBERS can extend check-out until 12:00 without an extra charge.

There is no curfew. However, the first floor main entrance is locked from midnight to 5:00am.
To open the entrance, you must bring your card key whenever you go out.
Please hold the card key over the card reader to enter the hotel during this period.

We can store your belongings and luggage at our hotel reception.
Please do not hesitate to notify us if you would like to use this service. After check-out, you can store your luggage only for that day.
In addition, please note that we cannot accept valuables, fragile items, dangerous goods, important documents, and perishable goods.

Yes. Please ensure your luggage contains the following information:
•Guest’s name (written in full)
*Please write the name of the person who made the reservation.
•Reservation date
•Your phone number
*Please add the name of travel agency, when you join a tour conducted by the travel agency.

Address:
c/o Reception Desk of THE BLOSSOM HIBIYA
1-13 Shimbashi, 1-chome, Minato-ku, Tokyo 105-0004
Phone: (03) 3591-8702

In addition, please note that we cannot accept:
•Luggage requiring cash on delivery or cash on delivery with an extra charge •Refrigerated goods, frozen goods (Items requiring temperature and humidity control) •Valuables, fragile Items, dangerous goods, important documents, and perishable goods •Items with no listed guest name or for people without confirmed reservations.

You can see the main entrance opposite the Daiichi Hotel Tokyo.
Please use the elevator to come to the front desk on the 18th floor.

When you get out from the Hibiya Exit of JR Shimbashi Station, turn right.
After going straight for a while, you can see the Daiichi Hotel Tokyo on the left hand side.
Turn left at the corner of the Daiichi Hotel Tokyo and go straight ahead. You will see our hotel.
Please use the elevator to come to the front desk on the 18th floor.

[Tokyo Monorail]
Please get on the Tokyo Monorail at Haneda Airport, and get off at Hamamatsu-cho Station.
Change to the JR Yamanote Line inner loop heading for Tokyo and Ueno and get off at JR Shimbashi Station.
You can reach the hotel within five minutes on foot from the Hibiya Exit of JR Shimbashi Station. (see above)

[Keihin Express]
Please get on the Keihin Express Airport Special Rapid, or Rapid, (which is directly connected to the TOEI TRANSPORTATION Asakusa Line) heading for Shinagawa, and get off at Shimbashi Station of the TOEI TRANSPORTATION Asakusa Line.
You can reach the hotel within eight minutes on foot from the A2 Exit of Shimbashi Station.
If you get off at Shinagawa Station, please change to the JR Yamanote Line inner loop heading for Tokyo and Ueno and get off at JR Shimbashi Station.
You can reach the hotel within five minutes on foot from the Hibiya Exit of JR Shimbashi Station.

[Keisei Sky Liner]
Please get off at Nippori Station and change to the JR Yamanote Line outer loop heading for Tokyo, and get off at JR Shimbashi Station.
You can reach the hotel within five minutes on foot from the Hibiya Exit of JR Shimbashi Station. (see above)

[Keisei Narita Access Express/directly connected to the TOEI TRANSPORTATION Asakusa Line]
Please get off at Shimbashi Station of the TOEI TRANSPORTATION Asakusa Line. You can reach the hotel within eight minutes on foot from the A2 Exit of Shimbashi Station.

[Narita Express]
Please transfer at JR Tokyo Station and change to the JR Yamanote Line outer loop heading for Shinagawa, and get off at JR Shimbashi Station.
You can reach the hotel within five minutes on foot from the Hibiya Exit of JR Shimbashi Station.

Standard equipment included in guest rooms is shown below.

[Guest room Equipment]
Television set, Air humidifier and purifier, Telephone, Full-length mirror, Wireless LAN (Wi-Fi), LAN port for internet connection, Electric kettle, Refrigerator (empty*), Hair dryer, Warm-water washlet toilet, Alarm clock, Clothes hangers, Shoehorn, Shoe shine cloth, Room deodorizer, Memo pad, Pen, Iron, Ironing board, Converter adaptor, Safe and Mobile phone charger
*Selected beverages are prepared for guests in the Suite rooms.

Standard amenities available in guest rooms are shown below.

[Amenity goods]
Bath towel, Face towel, Body towel, Bath mat, Nightwear, Tissues, Shampoo, Conditioner, Body soap, Face and Hand soap, Hair brush, Shower cap, Toothbrush set, Coaster (Cup), Razor, Shaving cream, Cotton swabs, Cotton wool pad, Cosmetic set (Facial wash, Makeup remover, Lotion, Emulsion), Slippers, Drip coffee, Coffee cream, Sugar, Muddler, Mineral water, Green tea bags

Small-size slippers for children are available.

We rent the following items:
Trouser press, Floor lamp, Wheelchair, Baby cot, Baby safety fence, Blankets, Pillows (on your request), Nail clippers, Sewing Set, Thermometer, Wine opener, Wine cooler, Umbrella, Curling iron, Bath chair, Bath board, Baby bath and Wash pail.

*We ask for your understanding if we are unable to meet your request due to limited supplies.

Yes. All guest rooms have a mobile phone charger.

Yes. There are a limited number of wheelchairs available.
Please make a request in advance.

Yes. All guest rooms have a humidifier.

Yes. All guest rooms have an electric kettle.

Yes. All guest rooms have a refrigerator.
Please note that all refrigerators in Superior, Deluxe corner and Universal rooms are empty.
Selected beverages are prepared for guests of the Suite rooms.

We provide bottles of mineral water in all guest rooms.
You can also drink the tap water from every guest room.
If you want to drink hot water, please use the electric kettle in your room.
If you need ice cubes, please use the icemakers on the 20th and 24th floors.
Selected beverages are prepared for guests of the Suite rooms.

Deluxe corner twin rooms can accommodate a group of three guests by using an extra bed at an extra charge.
There are a limited number of extra beds available.
Please request one in advance.

Yes. There are a limited number of baby beds available.
Please request one in advance.

Yes. There are limited numbers of baby safety fences available.
Please make a request in advance.

No. We do not have baby strollers.

Yes. We have two types of wheelchair accessible rooms: Universal single and Universal double.
As for the details and availability, please contact us.

No. We do not have any connecting rooms.

Yes. You can request a morning edition of the newspaper at an extra charge.

All guest rooms have a bathroom with a washing area and a separate toilet.
Hotel toilets are equipped with a warm-water washing toilet seat (Washlet).

Yes. You can connect to the internet through Wi-Fi in all areas of the hotel.
You can also connect to the internet through the wired LAN ports; LAN cables are available. Please request one at the front desk.
*Sometimes, however, connection failures may occur depending on certain device settings.

Our front desk is located on the 18th floor.

No. There is no communal or public bath in the hotel.

We do not have meeting rooms or banquet rooms.

Yes. We have smoking booths on the 18th and 19th floors.

Yes. There are 24-hour coin-operated washing machines available on the 20th and 24th floors.

Yes. You can use the laundry service at an extra charge.
Please fill out the slip prepared in your room and bring your laundry to the front desk.
If you bring your laundry by 10:00am, you can get the clean laundry back by 7:00pm.
Please note that the laundry service is not available on Saturday, Sunday, national holidays, or during the Bon Festival (Around August 13 to 16) and New Year's holidays.

Yes. There are beverage vending machines available on the 20th and 24th floors.

Yes. There are free ice-making machines available on the 20th and 24th floors.

Courier services are available at the front desk on the 18th floor.
However, the courier services are available only for domestic shipping destinations.

Yes. Please place an order from the internal line of the guest room.
For details and prices of the massage service, please contact the front desk.

No. We do not provide room service.

All guest rooms have a safe that can be used to store valuables.

Guests can set a wake-up call through the internal line of each guest room.
Alternatively, if you request a wake-up call at the front desk, we can set it for you.

There is no parking lot.

We do not provide any transportation services.

There is no taxi stand in front of the station.
If you need a taxi, please make a request at the front desk. (Taxis may not always be available nearby. Please make a request in advance.)

Yes. There is a driveway apron on the north side of the hotel (Lawson side). Please use it.

There is a Lawson and a Mini Stop within a one-minute walk.

The guest room TV is equipped with cast function, but do not support mirroring.

It is open from 6:30am to 10:00am. (Last breakfast orders 9:30am).
We provide a breakfast buffet for overnight guests for 3,300 yen(Including tax) per person (2,200 yen(Including tax) for children) at the restaurant SOTOROKU on the 18th floor. Reservations are not required.

Yes. We serve the breakfast buffet to all guests in addition to overnight guests.

The breakfast price for children aged 7 to 12 will be charged separately. (see above)

We do not provide a proxy service for making restaurant reservations.

Yes. The restaurant is open for lunch and dinner and available for all guests in addition to overnight guests.

[Lunch]
Opening hours: 11:30am - 3:30pm (Last orders 2:30pm)
We other a soba meal where guests can enjoy our delicious home made soba and other specials featuring beef produced in Miyazaki and “oimo”pork.
In addition, we other Japanese dishes, such as tempura and seafood chirashi-sushi.
For more details about the menu and prices, please check on the official website of the restaurant.

[Dinner]
Opening hours: 5:00pm - 10:30pm (Last orders 9:30pm)
We have a variety of Japanese dishes featuring vegetables, seafood, and meat produced across Japan. Please enjoy food paired with sake from various prefecture and wine from France and California.
For more details about the menu and prices, please check on the official website of the restaurant.

Yes. There is a private room which can accommodate up to 12 people.

Smoking is prohibited inside the restaurant.
Smoking is allowed at the smoking booth on the same floor (18th floor).

The fitness room is open from 5:00am to midnight.

There are running machines, stationary bikes, multi-press equipment, and yoga mats.

The fitness room is available only for overnight guests.

There is no shower room.

There is no rental service for sportswear or shoes.
Please bring your own if you wish to use the fitness room.