From Hokkaido to Okinawa and Taiwan, the JR Hotel Group's membership program, "JR Hotel Members," brings together 133 unique hotels and inns. Leveraging the safety and security quality unique to the JR Group, and the convenience of being located near train stations, the program caters to a wide range of stay needs through its diverse hotel network, which includes everything from accommodation-focused hotels to city hotels and luxury hotels.

We are pleased to announce that we will be renewing our membership program on November​ ​10th, 2026 (Tuesday) to make our nationwide hotel network even more accessible. This renewal will evolve our program from the previous two status levels to a more comprehensive "five status levels," and will introduce a system where your new status level will be applied from the following month after meeting the requirements, allowing for faster status upgrades. Furthermore, we will be enhancing point rewards, offering best rates, and improving member benefits, resulting in a program that allows you to enjoy a more affordable and comfortable stay.

Through this renewal, we aim to cater to the diverse travel needs of our customers, ranging from those of all ages andwith varied lifestyles to our long-standing members, delivering new value from everyday use to special occasions. We will further deepen our connection with our customers and strive to create an even more attractive membership program that fosters anticipation for future trips with each stay.

Main Renewal Contents

1. Thetwo existing statuses have been expanded to a total of five statuses. After meeting the requirements, the new status will be applied from the following month.

We are introducing a new five-tiered membership status system (evaluated monthly), replacing the previous two status levels (evaluated annually). Upon meeting the requirements, the new status will be applied from the following month, enabling faster status upgrades than before.
For example, if you spend 50,000 yen (excluding tax) at a hotel after registering as a new member, you will receive 2,500"JR Hotel Members Points (hereinafter, JRHM Points)" and will be able to upgrade to Silver Member status.

2. The point accrual rate for direct bookings will be increased to a maximum of 10 %. Bonus points will also be awarded for birthdays and status upgrades.

When you book directly through the JR Hotel Members official website, you will receive 5 % of the hotel bill (excluding tax) as base JRHM points. In addition, status points will be added depending on your status, resulting in a maximum point return of 10 %.
Additionally, we offer bonus points on your birthday and when you reach a higher status, expanding your opportunities to enjoy our services at a discount.

3. JR Hotel Members can always stay at the best rate with the "Best Rate" program.

We have introduced a "Best Rate" system that ensures you always get the best possible rate when booking directly through the JR Hotel Members official website, providing a secure and reliable booking environment.

4. In addition to room upgrades and late check-out benefits for members with the top two status levels, restaurant benefits will be expanded.

For Platinum and Diamond status members, we offer benefits such as room upgrades and extended late check-out (up to 2 PM), subject to availability on the day. Furthermore, we plan to expand our hotel-specific benefits to enhance the overall value of your stay, including perks at our on-site restaurants.

Overview of the new status

■ New membership program starts: From check-in on Tuesday, November 10, 2026

Details of the new status can be found on the official special website.
[JR Hotel Members Official Special Site] https://www.jrhotel-m.jp/special/lang/ja/2026-renewal/

■ New Member Status List

*1 The definition and conditions of the best rate vary depending on the operating company. Please check the official website of each hotel for details.
*2 Some facilities are excluded. Also, we may not be able to accommodate your request depending on the availability of rooms and the accommodation plan on the day.
*3 For facilities with a normal check-out time of 11:00, the maximum extension time will be applied from the check-out time.

Regarding the migration of existing members and the temporary suspension of member services

[Migration of existing members]

Existing "Regular" and "Gold" members' points will be automatically transferred to the new membership program. Membership status will be determined based on point usage from April 1, 2026 (Wednesday) to November 7, 2026 (Saturday). Gold members will be granted Platinum or Diamond status.

[Temporary suspension of member services]

We will be performing system maintenance in conjunction with the transition to our new membership program. During this period, you will not be able to log in to your member page or access various functions and procedures of our member services. We appreciate your understanding.

(Items subject to suspension)
General Member Services
(Affected dates and times) (schedule))
2026 November​ ​8th Sunday 2:00AM ~ November​ ​10th Tuesday 6:00AM
(Unavailable content)
・Login (all member pages)
• Membership plan reservation
• Use and exchange of points
・New member registration

*Please note that the downtime may vary depending on the work progress. Points earned from hotel stays during the downtime will be awarded sequentially from November 10th (Tuesday) onwards.
*Due to the maintenance mentioned above, from 7:00 AM to 2:00 PM on Monday, November 9th, all procedures (new reservations, reservation changes, reservation cancellations, etc.) will be unavailable for hotel reservations made through each hotel's official website, regardless of whether you are a member or not. Please check the JR Hotel Members official website for details.
*You will need to log in again after November 10th (Tuesday).

JRHotel Members Basic Information

"JR Hotel Members" is a membership program that includes hotels and other point partners such as JR East Hotels, JR Central Hotels, JR West Hotels, JR Shikoku Hotels, and JR Kyushu Hotels and Resorts. It features 133 participating facilities, offering a variety of experiences from Hokkaido to Kyushu, Okinawa, and even Taiwan.

"JRHM Points," earned through hotel stays and restaurant use, can be used to pay for accommodation and restaurant bills, as well as to enjoy various member benefits such as member rates and restaurant privileges (at select facilities). We also offer convenient services such as the ability to use your smartphone or designated transportation IC card as your membership card.

*Membership is free of charge (no registration fee or annual fee).
*Number of members: Approximately1.26 million (as of August​ ​1, 2026)

[JR Hotel Members Official Website]　https://www.jrhotel-m.jp

[List of Designated Transportation IC Cards]

[Member facilities (example)]

For details on JR Hotel Members member hotels and point partner facilities, please visit the official JR Hotel Members website.

■Contact information for inquiries regarding this press release

Nihon Hotel Co., Ltd. Marketing Department Tel: 03-6912-6741　e-mail: pr@nihonhotel.com
​ ​12th Floor, Metropolitan Plaza Building, 1-11-1​ ​Nishi-Ikebukuro, Toshima-ku, Tokyo 171-8505, Japan