JR KYUSHU HOTELS' Hygiene Measures Our efforts to ensure a safe stay for our guests
The hotels and inns managed by JR KYUSHU HOTELS Inc. understand the hygiene controls required for a new style of travel and accommodation, and continue to take adequate infectious disease preventive measures to provide a safe and secure stay.
We run our facilities by adjusting daily operations as needed so that our guests can enjoy a special stay. Your understanding and cooperation is highly appreciated.
Our requests to the guests
Please wear a mask
Please check your temperature & physical condition
Please use hand sanitizer
Please keep physical distance
Please wash your hands, and gargle
Our efforts to maintain hygiene
Sanitization of communal areas
Ventilation throughout the facility
Hotel staff required to wear masks Body temperature check and medical health control
Placing a clear panel to prevent droplet spread
Application of antibacterial coating
Disinfecting of tables, menus, etc.
Introduction of smart check-in machines
Use of a cash tray at check-in Encouraging cashless payment
Keeping distance between tables at restaurants
Check-in/Check-out procedures at the front desk
We ask the guests using our hotels to cooperate with our hygiene measures.
Along with thorough hygiene management, JR KYUSHU HOTELS have introduced smart check-in machines, advance payment, and cashless payment with the objective of encouraging quick, contactless procedures.
Temperature check at the entrance
Hand sanitizer at the entrance
Maintaining physical distance in a queue at the front desk
Placing a clear panel between guests and staff
Use of QR code payment
Installation of smart check-in/check-out machines *JR Hotel Members can check in smoothly with the QR code available on the membership card.
During your stay
Hand sanitizers are placed at multiple places inside the hotel.
Please take necessary hygiene measures including wearing a mask when you use any facility in the hotel during your stay.
Hand sanitizer around the hotel
Physical distance in elevators
Wearing a mask in public spaces
Setting capacity limit for smoking areas
Restaurants
We request guests to check their temperature and use hand sanitizer when entering restaurants as well.
Staff engaged in cooking or restaurant services have conducted thorough hygiene management including cleaning with alcohol for each task, as well as wearing masks.
Temperature check at restaurants
Hand sanitizer
Keeping distance between tables or seats
Guest rooms
We have applied <<non-photocatalytic nano screen solvent (TiO2 with phosphoric acid)>> to areas that people come in contact with to ensure a safe stay for the guests. In order to reduce the risk of contact infection, and ensure the safety of our guests and employees, we provide higher quality rooms by implementing this antimicrobial coating.
Antimicrobial coating (Doorknob)
Antimicrobial coating (Guest rooms)
Antimicrobial coating (Communal areas)
Facilities
We have set a capacity limit to facilities to avoid the 3Cs (closed spaces, crowded places, and close-contact settings).
The capacity of the big bath has been set to half of the previous capcity, which allows us to keep distance between users. In the fitness room, please make sure to wear a mask and refrain from talking as much as possible.
Reducing availibility of lockers in the bathing area.
Fitness room
Health monitoring of employees
Hotel staff always check their temperature before they come to work and observe their condition during duties, paying attention to hygiene everywhere, including in the back office.
If anyone living with our employees gets infected, the employee is suspended from attending work and must contact a medical institution and follow the instuctions given. We have alcohol for hand sanitizer ready in the back offices of facilities and kitchens.
